Privacy Policy

Effective Date: August 1st, 2025

1. Information We Collect

Tokenlytics collects the following types of information:

  • Account Information: Email address, name, and login credentials
  • Trading Data: API keys (encrypted), trading preferences, and bot configurations
  • Sentiment Analysis Data: Your sentiment preferences, Fear & Greed Index interactions, AI prediction views, and crypto sentiment tracking behavior
  • Behavioral Analytics: Page interactions, crypto watchlist actions, sentiment filter usage, trading signal views, and feature engagement patterns
  • Performance Data: Web browser performance metrics (Core Web Vitals), page load times, sentiment component loading speeds, and API response times
  • Usage Information: Session data, browser information, feature usage patterns, and time spent on sentiment analysis features
  • Technical Data: IP address, device information, application logs, and WebSocket connection status

2. How We Use Your Information

We use your information to:

  • Provide and maintain our cryptocurrency sentiment analysis and trading services
  • Generate AI-powered sentiment analysis and market predictions
  • Track and improve the accuracy of our Fear & Greed Index and sentiment indicators
  • Personalize sentiment analysis features and crypto recommendations
  • Execute automated trading strategies based on sentiment data
  • Analyze user behavior to improve sentiment analysis algorithms
  • Optimize website performance and sentiment feature loading times
  • Measure conversion rates from sentiment analysis to trading actions
  • Improve our platform and develop new sentiment analysis features
  • Ensure security and prevent fraud
  • Provide customer support and respond to inquiries

3. Data Security

We implement industry-standard security measures to protect your data:

  • API keys are encrypted using AES-256 encryption
  • Secure HTTPS connections for all data transmission
  • Regular security audits and vulnerability assessments
  • Access controls and monitoring for all systems

4. Cookies and Advanced Tracking

We use cookies, local storage, and advanced analytics technologies to:

  • Maintain your login session and sentiment analysis preferences
  • Track interactions with sentiment scores, Fear & Greed Index, and AI predictions
  • Monitor website performance using Core Web Vitals and loading time analytics
  • Analyze crypto sentiment viewing patterns and user engagement levels
  • Measure conversion rates from sentiment analysis to trading decisions
  • Store sentiment filter preferences and watchlist behavior
  • Track real-time updates to meta tags based on sentiment changes
  • Enable Enhanced Google Analytics with 15 custom dimensions for crypto-specific insights
  • Monitor WebSocket connections for real-time sentiment data delivery
  • Provide personalized crypto sentiment analysis and AI predictions
  • Enable third-party analytics services (Google Analytics with Enhanced Ecommerce)

⚠️ Advanced Analytics Notice

We use sophisticated behavioral analytics to understand how users interact with cryptocurrency sentiment data. This includes tracking sentiment score views, AI prediction engagement, Fear & Greed Index interactions, and the correlation between sentiment analysis and trading decisions. This data helps us improve our AI algorithms and sentiment accuracy.

For detailed information about our cookie usage, please see our Cookie Policy.

5. Data Sharing

We do not sell or rent your personal information. We may share data with:

  • Cryptocurrency exchanges (Binance): For trade execution and sentiment correlation analysis
  • Google Analytics: Enhanced analytics with crypto-specific dimensions, sentiment tracking, conversion goals, and performance metrics
  • AI Service Providers: For improving sentiment analysis algorithms and prediction accuracy
  • Performance Monitoring Services: Web Vitals data for website optimization
  • Security services: For fraud prevention and account protection
  • Legal authorities: When required by law

Note: All shared data is anonymized where possible and used solely for service improvement and compliance purposes.

6. Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Withdraw consent for data processing

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will permanently delete your personal information within 30 days, except for data we are legally required to retain.

8. Contact Information

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

Last Updated: August 1st, 2025 - Updated for enhanced sentiment analysis tracking and advanced Google Analytics implementation